Thank you for your email.
I have checked your order details and since we have a lot of orders pouring in for Rakhi, there was a delay in delivery and we are really sorry.
I can see that the products in your order is dispatched from 2 different locations, that's probably the reason why one product has been delivered before the other.
You should receive your order soon however if it doesn't arrive on time we will compensate for this with a 20% refund in the form of a Gift Voucher which can be redeemed any time within 90 days on our website.
We will wait for a confirmation from you about the gift voucher.
We value you as a customer and hope you choose IGP as your gifting portal in the future as well.
Best Regards,
[Your Name]
#TrueService Team Member
IGP.com